This policy outlines how personal data is collected, used, and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Privacy Policy
- Introduction
Welcome to ALR French Tuition. We are committed to safeguarding the privacy of our website visitors and service users. This policy explains how we handle your personal data when you visit our website or engage in our services.
- Data Controller
The data controller responsible for your personal data is:
ALR French Tuition
12A Eastcroft Road
Ewell, Surrey
KT19 9TX
United Kingdom
Email: anneleromancer@gmail.com
Phone: +44 (0) 7779 122 446
- Personal Data We Collect
We may collect and process the following personal data:
Contact Information: Name, email address, phone number, and postal address.
Educational Information: Details about your current level of French proficiency and learning objectives.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website and services.
- How We Collect Personal Data
We collect personal data through:
Direct Interactions: When you fill out forms on our website, correspond with us via email or phone, or provide information during tutoring sessions.
Automated Technologies: As you interact with our website, we may automatically collect technical data using cookies and similar technologies.
- How We Use Your Personal Data
We use your personal data for the following purposes:
To Provide Services: To deliver French tutoring services tailored to your needs.
To Manage Our Relationship: To communicate with you, including responding to inquiries and providing updates about our services.
To Improve Our Website: To analyze how users interact with our website to enhance user experience.
To Comply with Legal Obligations: To fulfill any legal requirements.
- Legal Basis for Processing
Our legal bases for processing your personal data include:
Performance of a Contract: Processing necessary for the performance of our tutoring services.
Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services and website functionality.
Consent: Where you have provided consent, particularly in relation to marketing communications.
- Data Sharing
We do not share your personal data with third parties except:
Service Providers: Who provide IT and system administration services.
Professional Advisers: Including lawyers, bankers, auditors, and insurers.
Legal Authorities: Where we are required to do so by law.
- International Transfers
We do not transfer your personal data outside the United Kingdom.
- Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Despite these measures, no system can be completely secure; therefore, we cannot guarantee the absolute security of your information.
- Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
- Your Legal Rights
Under data protection laws, you have rights including:
Access: To request access to your personal data.
Correction: To request correction of inaccurate or incomplete data.
Erasure: To request deletion of your personal data.
Restriction: To request restriction of processing your personal data.
Objection: To object to the processing of your personal data.
Data Portability: To request transfer of your personal data to you or a third party.
If you wish to exercise any of these rights, please contact us using the contact details provided above.
- Cookies
Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.
- Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. This policy was last updated on [Date].
- Contact Us
If you have any questions about this privacy policy or our data protection practices, please contact us at:
Email: anneleromancer@gmail.com
Phone: +44 (0) 7779 122 446
Address: 12A Eastcroft Road, Ewell, Surrey, KT19 9TX, United Kingdom